Privacy Policy

Privacy Notice

The NOVO BANCO Culture considers the privacy of its customers and users a matter of utmost seriousness. Maximizing your experience on both our website and social media platforms in a secure environment is critical to the company's vision for the future. This privacy notice explains how we protect, use and share the information we collect from users on the NOVO BANCO Culture website. The goal is to improve your experience with us.

What information is being collected?

The NOVO BANCO Culture collects personal data for registration on our profile management platforms, in order to improve the user experience. For this, we use online forms where we collect some data, namely: name and surname, e-mail, telephone contact, which collection you want to visit, date of visit and time of day.

The collected data is used for the specific purpose of scheduling / marking visits to the indicated place and is not used for any other additional purpose.

With whom do we share the information we collect?

The NOVO BANCO Culture, as the entity responsible for data processing, keeps all information within its control, sharing with some external processors some of the information collected for the purpose of managing them. A By provides services to the NOVO BANCO Culture for processing and not for consulting any information.

Some of this data may be stored or processed on computers located in other jurisdictions, always within the European Union. What are the objectives of collecting information?

What are the objectives of collecting information?

The data we collect will be used for constant improvement of the visiting services, which have been requested and which have been given prior consent.

What are cookies?

"Cookies" are small text files that are stored on your device through your browser. This technology stores data that can be transferred to us after your access to the site, being this dependent on the duration of these cookies, arranged later.

Through cookies, NOVO BANCO Culture intends to improve its services and provide better and more useful resources to its clients / visitors to our website. In the background, they are used for record keeping purposes that may help remind us of your preferences, and a cookie by itself does not personally identify any user. The NOVO BANCO Culture guarantees the confidentiality of all data provided by its users. The collection and processing of data takes place under levels of security that prevent its loss or manipulation.

Technical and optional cookies

Cookie name: 



  • optimizelyBuckets
  • optimizelyEndUserId
  • optimizelySegments



Required for user-side binary file response optimization.

Cookie name:



  • ATRK_a
  • _ga
  • _gid



Required for user-side access and navigation metrics collection.

We only retain the data provided during the time required to provide you with the requested service, or for the period for which you have given your consent, a maximum of 12 months renewable for an equal period, except in cases where this is legally required.

How long is the data held?

Can I access, change or delete my data?

To the user, we guarantee the right to review, rectify, portability and erase any personal data stored in our system, if you consider it outdated or incorrect, or through an email to [email protected]. At any time, you have the right to remove your consent to the processing of your personal data, except in cases where it is legally required. Please also note that all consumers reserve the right to complain to the national supervisory authority. In Portugal, this authority is the National Data Protection Commission. More information about the CNPD can be obtained through the website

What guarantees me security?

The NOVO BANCO Culture uses technical and organizational measures to protect your data against manipulation, loss, destruction or access by unauthorized persons. Any personal information you provide to NOVO BANCO Cultura will be encrypted in transit to prevent its possible misuse by third parties. Our security procedures are continuously reviewed based on the development of new technologies.

Web Analysis

Our website uses tools for Google Analytics, a web analytics service from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, United States ("Google").

Based on your consent, Google will review your use of our website on our behalf. For this, we use, among others, the cookies described in detail in the table above. Information collected by Google and your use of our website (eg URL, visited pages, browser type, language setting, operating system, screen resolution) will be transmitted to a Google server in the United States , where they will be stored and analyzed. The respective results will be made available to us anonymously.

We have activated the IP anonymization feature provided by Google on our website, so the last 8 digits (type IPv4) or the last 80 bits (IPv6 type) of your IP address are deleted. In addition, Google is certified under the EU-US Privacy Shield, which ensures an adequate level of protection of data regarding the processing of data by Google in the United States.

You may revoke your consent to use web analytics at any time by downloading and installing a browser plugin made available by Google or by changing your consent in the table above, in which the opt-out cookie may be set . Both options will prevent the use of web analytics only if you use the browser in which you installed the plugin or if you do not delete the opt-out cookie.

For more information on Google Analytics, you can refer to Google Analytics Terms of Service, Google Analytics Security and Privacy Principles, and Google Privacy Policy.


If you have any questions about this Privacy Notice or if you wish to exercise any of your rights mentioned above, please contact us:

E-mail: [email protected]